latest System Board Results

 

CWA LOCAL 3645

Date: Oct 21, 2020   TO: CWA Local 3645 Members

From:  CWA Local 3645   Subject: System Board Hearings

 

On October 21, 2020 CWA Local 3645 held System Board of Appeal in CLT. An agent from CLT was appealing a termination for job performance. The Company said the agent failed to service an aircraft that was parked on the gate for 4 hours. The agent said they received a call to service the aircraft at 11:20. After reviewing the facts, the Company admitted that the agent did get the call at 11:20 and did not show evidence that they aircraft was sitting for four hours and wasn’t changed to this agent’s gate. Agent arrived at the aircraft 5 minutes after receiving the call. After reviewing the facts, the board overturned the termination, and the agent was returned to service with 180 hours of backpay.

 

An agent from CLT was appealing a termination for failed drug test. The agent said they were on prescription medicine and the medicine causes a false positive. The Company argued that it was the agent’s responsibility to tell the MRO and the agent had under 5 years of service. After reviewing the facts presented, the board ruled to uphold the termination.

 

An agent from EWN was appealing a termination for performance. The Company claimed the agent disrupted the operation by having a cursing outburst. The agent said they only questioned the manager about releasing by seniority. The Company presented witness statements and the Union presented witness statements. The Union argued that this was a10-year agent and the Company was exaggerating the facts of the alleged discussion. After reviewing the facts, the Board ruled to overturn the termination because the evidence did not prove the alleged violation of the zero-tolerance policy. The board agreed that something happened and believed voices were elevated, so they ruled to overturn the termination and return the agent to work with the learning hub course on professionalism and a read and sign on the Company’s expectations of the zero-tolerance policy and any future proven violations would result in disciplinary action.

 

An agent from CLT was appealing a level 1 for performance. The agent had an accident and claimed the brakes went out. The Company claimed the tug was

 

examined by the GSE and checked out that the brakes did not fail. The Union argued that agents continued to report unsafe equipment, and nothing is being done about it. The Company argued that if the agents are continuing to use said equipment, how are they to know it is malfunctioning. The Company claimed they report all malfunctions to GSE. After careful discussions, the Board ruled to uphold the level 1 because the agent admitted to continuing to use the tug the rest of their shift.

 

An agent from CLT was grieving a level 3 performance for having an accident. The Company claimed the agent lost situational awareness. The agent claimed the brakes went out and they did not have enough time to pull the emergency brake.

After considering all the facts the Company and the Union board members did not agree. The Union board members argued that this agent did not continue to use said equipment and that the Company did not show the history of maintenance to said tug. The Union board members also argued why did the Company not let the Union steward or agent see the video of the incident which could have brought more evidence about whether the incident was a lack of situational awareness or MTC malfunction. The Company board members argued that the steward never asked for the video. The board deadlocked. This case was forwarded to the CWA staff representative for arbitration consideration.

 

A ramp agent from CLT was appealing a level 2 performance for delivering bags to the wrong gate. The agent said their route told them to go to said gate. The Company presented the GPS tracking of the agents said route which showed that the agent did drive to the wrong gate. The Union rep nor agent presented evidence that the route told them to go to said gate. The Board ruled to uphold the level 2.

 

A ramp agent from CLT was grieving a level 1 performance for having a tug accident. The Union rep argued the tug locked up and the agent could not turn the wheel and it ran into the wall. The Union also presented a personal video trying to show evidence of a tug locking up. The Company argued that the tug was checked out by GSE and it was found that nothing was wrong with the tug. The Company also argued that agents constantly say the equipment is not good but they don’t have any logged safety reports and the agents continue to use equipment. The Board could not agree on whether the tug did not malfunction, and it was noted the tug was not driven by the agent the remainder of the day. The Company board members argued that the Union’s video was supposed to show the tug

 

malfunctioning but it didn’t because the steering wheel was actually turning. Again, the Company did not present MTC records for the hearing and the Company Board members also stated the Union rep did not request it for their presentation. The Board could not agree so the case deadlocked. This case was forwarded to the CWA Staff representative for arbitration consideration.

 

 

 

 

In Solidarity,

Anthony Barden - President,

Darryle Williams PhD - Executive Vice President Donielle Prophete - Vice President

Shaquelle Baker - Secretary /Treasurer CWA Local 3645

 

Date: August 5, 2020   TO: CWA Local 3645 Members

From:  CWA Local 3645   Subject: System Board Hearings   

                                                                    

On August 5, 2020 CWA Local 3645 held System Board of Appeal in CLT.  

 

 

A Ramp agent from CLT was terminated for violating the American Airlines Travel policy. The agent had only one year seniority. The contract Article          Section   states agents with less than 5 years seniority  with a a travel violation  the board could only deliberate if the agent committed the infraction. The agent admitted to the infraction.

 

A Ramp agent from CLT was appealing a level 1 for work performance. The agent was not wearing a seatbelt on the tarmac. The company presented two eyewitnesses that observed the agent not wearing a seatbelt. The company argued that a safety infraction of not wearing a seatbelt could have resulted in a automatic level 3. After reviewing all the facts, the board agreed that the level 1 was given for just cause.

 

A ramp agent from CLT was appealing a level 1 for work performance. The agent reported to their work area late.  The company investigated and found that the agent had clock in in plenty of time to get to their work area in a timely manner. During the investigation the agent admitted they had parked their car in the hourly deck then clocked in. The agent then moved their car to the employee lot and then came back to work. After reviewing all the facts, the board agreed the level1 was given for just cause.

 

 

A Ramp agent from CLT was issued a level 1 for work performance. The ramp agent was driving a tug that made contact with a catering truck. As a result, the caulking devices for the catering truck were broken.  The company argued that the accident could have resulted in an automatic level 3 for an accident involving damage. The agent admitted to the accident and felt the punishment was too harsh. After reviewing all the facts, the board agreed the level1 was given for just cause.

 

 

In Solidarity,

Anthony Barden - President,

Darryle Williams PhD - Executive Vice President

Donielle Prophete  - Vice President

Shaquelle Baker - Secretary /Treasurer  CWA Local 3645 

CWA LOCAL 3645

Date: July 15, 2020   TO: CWA Local 3645 Members

From:  CWA Local 3645   Subject: System Board Hearings   

On July 15, 2020 CWA Local 3645 held System Board of Appeal in CLT.  

 A CSA agent  from GSP was appealing a termination for falsifying documents (Discripency Report:  Agent stated their badge was taken and they were escorted off the premises before ther shift ended. After review of all the facts the board determined the company did not prove the agent  falsified company documents. The agent filled out the section of the report that asked for their scheduled shift time. The agent was not allowed to finish her shift so the rest of the report was not filled out.  Agent will return back to work with 5 weeks of back pay.

A CSA agent from CLT was terminated for having 35 dependability points. The company proved they  had given counseled the agent including point reduction. After considering all the facts board determined that he termination was for just cause.

A Ramp agent from CLT was appealing a level 1 for work performance due bags shifting in bin causing the aircraft to return to the gate. The company made the agent load bags under the supervision of a supervisor as a result of this incident for one week. After considering all the facts the board agreed to reduce the level 1 to a coaching. The agent was already disciplined by having to load bags under supervision which was a coaching. agents should not be disiplined twice.

A CSA from CLT was grieving a zero-tolerance violation.  The company stated the agent was given a level 1 and the zero-tolerance document but after agreeing to a mediation the level 1 was removed. After reviewing all the facts the board agreed that the zero tolerance documentation will be removed and replaced with a review of the mediation session.

A ramp agent from CLT was appealing a level 3 for zero tolerance violation. The company presented statements saying the agent threw their back pack at another agent. The union presented statements saying the agent did not throw the bag at another agent. The Union board members did not fell the company proved its case due to the contradictory statements that were submitted. The company felt the company did. Due to the board not agreeing the board deadlocked. This case was forwarded to the CWA national staff representative for consideration for arbitration. Arbitration.

A ramp agent from CLT was grieving a level 1 for work performance for not meeting an aircraft. The union argued that “GET and Aeroban” are not always accurate and do not update frequently. The agent provided examples of contradictory information from both systems that ramp agents are told to use to monitor flights. After reviewing all the facts, the board agreed the company did not prove the agent intentionally missed their flight and the level 1 to a coaching.

A CSA agent  from CLT was issued a level 3 for work performance after boarding an aircraft with out a crew on board. The union argued the agent was the boarding agent and the other agent that was working the gate took down SSR passengers to aircraft and it was their responsibility to verify if the crew was on board.  After reviewing all the facts, the board agreed the company did not prove the agent deserved a level 3 and reduced it to a level 1 because the boarding agent should have confirmed with the other agent that the crew was on board.

A Ramp agent from CLT was issued a level 1 for damage to property after pulling the charging cable away from the charging device after the cable was caught on the back of his tug. After reviewing all the facts, the board determined that the level 1 was given for just cause. The agent had failed to do a 360 walk around. If the agent had done so they would have discovered the charging cable was entangled in their tug.

 In Solidarity,

Anthony Barden - President,

Darryle Williams PhD - Executive Vice President

Donielle Prophete  - Vice President

Shaquelle Baker - Secretary /Treasurer  CWA Local 3645 

Date: June 29, 2020   TO: CWA Local 3645 Members

From:  CWA Local 3645   Subject: System Board Hearings   

                                                                    

On June 20, 2020 CWA Local 3645 held System Board of Appeal in CLT.  

An agent from CLT was appealing a level 1 for work performance due to the agent not being able to get a radio before providing lavatory service. Agent stated that they were told to service aircraft without radio by manager. Additionally, manager provided with a radio when one became available. After review of all the facts the board determined radios were not available for agent because of shift change. Also, company did not prove agent was not following managers orders. The level 1 was reduced to a coaching. 

 

An agent from CLT was appealing a level 2 for work performance for using their phone on the tarmac. Agent stated they used their phone after not be able to contact manager two times to inform them of a faulty tug they were driving. Agent also had statements from other agents stating they could use their phones if not able to contact manger by radio in addition to what number to call. After considering all the facts Union determined the use of the phone was reasonable due to the safety hazard and risk of injury to agent and coworkers. The Company disagreed and felt agent company was lenient because not wearing a seat belt is an automatic level 3. Due to the board not agreeing the board deadlocked. This case was forwarded to the CWA national staff representative for consideration for arbitration.

 

An agent from CLT was appealing a level 3 for work performance due to not acknowledging an aircraft assignment and not meeting an inbound aircraft ten minutes prior.  The agent stated they did not get a flight assignment via rove and did not receive a paper with flights to work. Agent also stated when they did receive a flight they had to wait for a tug. After considering all the facts the Union did not feel the company proved their case. The company felt the company did. and the Union board members did not agree. Due to the board not agreeing the board deadlocked. This case was forwarded to the CWA national staff representative for consideration for arbitration. arbitration.

 

An agent from ILM was appealing a termination based on multiple SIDA badge violations. The Company stated agent had been trained on these safety items multiple times. The Union argued that the agent could still work in the non SIDA badge area but the Company stated that information was false. All areas had to have SIDA privileges.  The Board ruled to uphold the termination.

 

A CSA from CLT was grieving a level 3 performance for zero tolerance violation. The Company stated the agent cursed and the agent said they did not curse. After a review of the facts, the Company did not meet their burden of proof and the Level 3 was overturned.

 

A ramp agent from CLT was appealing a level 1 performance for not checking out with their manager before leaving. The Company stated the agent left early and a flight had to be assigned to another agent. Agent said they asked permission to leave and the reports manager approved them to go. After reviewing the facts, the Company’s step one grievance notes showed a time difference in when the manager said they didn’t approve the agent to go. The corrective said the agent left at 14:30 without permission and the investigation notes from management said that the manager didn’t approve the agent to leave at 22:00. The two different times showed that the Company couldn’t prove the claim that the agent did in fact leave without permission on the day in question. The Board ruled to overturn the level 1.

 

A ramp agent from CLT was grieving a level 3 performance for going to lunch without the managers permission. The agent stated they did get the managers permission because the agent wasn’t feeling good. After reviewing the facts, the Company did not prove the agent left without permission. The Board ruled to overturn the level 3 final.

In Solidarity,

Anthony Barden - President,

Darryle Williams PhD - Executive Vice President

Donielle Prophete  - Vice President

Shaquelle Baker - Secretary /Treasurer  CWA Local 3645 

 

CWA LOCAL 3645

Date: June 16, 2020   TO: CWA Local 3645 Members

From:  CWA Local 3645   Subject: System Board Hearings   

                                                                    

On June 10th, 2020 CWA Local 3645 held System Board of Appeal in CLT.  

An agent from ILM was appealing a termination for dependability while on an OJI. The company did not prove agents new schedule with restrictions was documented and communicated to agent. The company also failed to thoroughly investigate prior to terminating agent. After reviewing all the evidence presented the board ruled that termination was not justified. The termination was overturned, and agent got their job back with back pay.

 

An agent from CLT was appealing a level 3 for violating the company’s Zero Tolerance policy in the breakroom. The company produced multiple statements from agents collaborating that agent did violate Zero Tolerance policy in the breakroom. Agent failed to attend, and union presented in agents’ absence. After reviewing all the facts, the board ruled the Level 3 was justified.

 

An agent from CLT was appealing a level 3 for work performance. The company presented multiple documents including agents schedule, detailed flight information and agents bag scans. Agent failed to attend, and union presented in agent’s absence. After reviewing all the facts, the board ruled Level 3 was justified.

 

 

An agent from CLT was appealing a level 3 for work performance. Agent failed to yield to airplane. The company presented multiple documents including briefing, tower report from the Captain identifying agent as cutting his aircraft off. After reviewing all the facts, the board ruled Level 3 was justified. Please note Aircrafts always have the right of way.

 

An agent from CLT was appealing a level 3 for work performance. After reviewing all the facts, the board determined there was no progression of discipline. The level 3 that agent was appealing was a repeat level 3. Level 3 upheld.

 

An agent from CLT was appealing a Level 1 for work performance. After reviewing all the facts, the board determined that the company did not present evidence that showed the Level 1 was justified.  The Level 1 was reduced to a coaching.

 

An agent from CLT was appealing a Level 3 for work performance. The company admitted that they could not prove agent worked the flight in question.After reviewing all the facts, the board determined that the company did not present evidence that showed the Level 3 was justified.  The Level 3 was removed.

 

An agent from CLT was appealing a level 1 for work performance. After reviewing all the facts, the board could not agree, and the board ended in a deadlock. This case will be sent to the CWA District 3 Staff

Rep for review for arbitration.

 n Solidarity,

Anthony Barden - President,

Darryle Williams PhD - Executive Vice President

Donielle Prophete  - Vice President

Shaquelle Baker - Secretary /Treasurer CWA Local 3645 

 

Date: April 22, 2020   TO: CWA Local 3645 Members

From:  CWA Local 3645   Subject: System Board Hearings   

                                                                    

On April 22nd, 2020 CWA Local 3645 held System Board of Appeal in CLT.  

An agent from HHH was appealing a termination for Violating company Travel privileges.  The Company accused the agent of using their travel benefits to fly to another business in which he owned in addition to manipulating a reservation while at work. The company provided testimony and extensive documentation from Corporate security.  After reviewing all the facts, the board ruled the company proved the reason for termination was justified. The termination upheld.

 

 An agent from CLT was appealing a level 1 for causing damage to a Tron by hitting it with a jet bridge. The testimony and evidence presented showed the agent did not follow protocol prior to moving the jet bridge which included looking out the window prior to moving jet bridge. If vision was obstructed  and a clear path to the aircraft could not be determined then jet bridge should not have moved. A manager should have been  called.. After reviewing all the facts, the board ruled that The level 1 was justified. The level 1 was upheld.

 

An agent from CLT was appealing a level 3 for not obeying a stop sign and turning directly into the path of an aircraft that was taxing. As a result the taxing aircraft had to make an emergency stop to avoid hitting the tug.  After reviewing all the facts, the board determined that the Level 3 was justified. The level 3 was upheld.

 

In Solidarity,

Anthony Barden - President,

Darryle Williams PhD - Executive Vice President

Donielle Prophete  - Vice President

Shaquelle Baker - Secretary /Treasurer  CWA Local 3645 

CWA LOCAL 3645

Date: April 8, 2020   TO: CWA Local 3645 Members

From:  CWA Local 3645   Subject: System Board Hearings   

                                                                    

On April 8  2020 CWA Local 3645 held System Board of Appeal in CLT.  

An agent from CLT was appealing a termination for falsifying Doctors notes. The agent admitted to falsifying their doctor’s notes. After reviewing all the facts, the Board determined the company presented enough evidence to justify termination.

Termination was upheld.

 

An agent from CLT was appealing a termination for falsifying Doctors notes. . After reviewing all the facts, the Board determined the company presented enough evidence to justify termination.

Termination was upheld

 

 

An agent from CLT was appealing a termination for falsifying a doctor’s note. The board determined that the Company did not terminate the agent in a timely manner. The termination was overturned and agent will return to work with back pay.

 

An agent from CLT was appealing a Coaching for work performance for leaving work area during a mando. After reviewing all the facts, the board determined the agent was aware there was irregular operations and did not follow the policy and procedures for checking out at the end of their shift. Coaching was justified.

 

An agent from CLT was appealing a Coaching for work performance for leaving work area during a mando. After reviewing all the facts, the board determined the agent was aware there was irregular operations and did not follow the policy and procedures for checking out at the end of their shift. Coaching was justified.

 

In Solidarity,

Anthony Barden - President,

Darryle Williams PhD - Executive Vice President

Donielle Prophete  - Vice President

Shaquelle Baker - Secretary /Treasurer  CWA Local 3645